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Credit card

We accept the most common credit cards, also prepaid and rechargeable cards: Visa, Mastercard, Diners, American Express, Aura paper, Nova paper, Postepay, Sisalpay.

With the payment by credit card, no type of supplement will not be charged.
For all credit cards it is necessary Enter the Cvv2 code Otherwise the order is canceled. For the credit cards of the Visa, Mastercard and Diners the CVV2 corresponds to the last 3 digits on the back of the card, while for the Amex credit cards the code is 4 digits and is located on the credit card front.

Well -known
It could happen that, after entering the credit card data and CVV2, an additional code or some specific data is also requested. This occurs because some banking institutions require a precise procedure to enable the use of the online credit card. To find out how to enable the credit card to online purchases or to know the code to be entered, you must contact your banking institution directly.

When the credit card data is inserted, only the authorization for the shopping on credit card is requested from the bank. In some cases the banks warn the customer with the sending of an SMS. The reception of the SMS is not indicative of the paper debit but only of the block of the ceiling necessary for the purchase.
The actual charge on the credit card takes place only at the time of the shipping of the products. Mitrovo.com confirms the entrusting of the order to the courier by sending an SMS and an email to the contact details indicated by the customer in the order itself: only at the moment the amount is charged on the credit card.
The order paid by credit card before being entrusted to the courier, could be subjected, directly with the relative banking institution, to a "genuine verification" (verification with which the actual ownership of the credit card is ascertained).

In the event that a "authenticity verification" is activated, the customer will be notified by Mitrovo.com  by email.
This verification requires on average:

  • 24 hours for orders made by credit card of the Visa and Mastercard circuit;
  • 2 working days for the orders made by credit card of the Amex and Diners circuit of an amount greater than € 400.00.

If the banking institution communicated to Mitrovo.com  any irregularities relating to the credit card used, Mitrovo.com It will proceed with the cancellation of the order by giving contextual communication by e-mail.